This Privacy Notice Describes

Introduction

Welcome to Yebowork's online platform. This Privacy Notice details how Yebowork (Pty) Ltd ("Yebowork," "we," "us," or "our") collects, uses, discloses, retains, and protects your personal information in compliance with South African law, including the Protection of Personal Information Act (POPIA) and other relevant regulations. Please read this notice carefully to understand how we handle your data.

Contact Information

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us using the following details:

• Yebowork (Pty) Ltd
• Address: Newton Park, Port Elizabeth, 6045
• Email: support@yebowork.com

Definitions

• "Personal information" refers to data that identifies an individual or can be associated with a specific person, whether directly or when combined with other accessible information.
• "Online platform" refers to Yebowork's digital services and any associated websites, applications, and functionalities.

Scope

This Privacy Notice applies to all users of our online platform and any services where this Privacy Notice is referenced.

Your Consent

By using our online platform, registering for an account, or providing us with personal information, you acknowledge and accept the terms outlined in this Privacy Notice and our Terms of Use.

Responsible Party

Yebowork (Pty) Ltd is the responsible party for collecting, using, disclosing, retaining, and protecting your personal information in accordance with our organizational privacy standards and South African national laws. Your personal information may be transferred to servers in the European Union, United States, and other global data centres.

What is Personal Information?

Personal information includes information that can be used to identify a specific individual, either directly or when combined with other accessible information. It does not include anonymous or aggregated data that can no longer identify a specific person.

Public Information

Public information encompasses data, including personal information, that you share with a public audience on our online platform. This information is accessible to anyone, both within and outside our services.

Changes to this Privacy Notice

We reserve the right to modify this Privacy Notice at any time by posting updated terms on our online platform. These changes will take effect 30 days after they are posted.

Failure to Provide Personal Information

While you generally provide personal information voluntarily, not doing so upon request may prevent us from providing certain services. We aim to maintain accurate data, and you can request corrections or removal if needed.

Your Rights

As per South African law, you have various rights regarding your personal information:

• Right to Object: You can object, on reasonable grounds, to the processing of your personal information if it protects our legitimate interests or yours, unless the law provides for such processing.
• Resolution of Concerns:If you believe we have used your personal information contrary to applicable laws, we encourage you to first attempt to resolve any concerns with us. If not satisfied, you have the right to lodge a complaint with the Information Regulator in South Africa.

Information We Collect

We collect the following types of information from you:

Information You Provide

• Account Registration: Information such as your name, addresses, telephone numbers, email addresses, or user ID (where applicable) when you register for an account with us.
• Verification: We may collect and process information (as permitted by law) to authenticate you or your account, or to verify the information you provided to us.
• Transaction Information: Details of transactions you engage in on our online platform, such as posting or responding to ads, and financial information (e.g., credit card or bank account numbers) if you make purchases or payments through our platform.
• Community Engagement: Information you provide when interacting with our community, such as submitting web forms or participating in discussions.
• Account Interaction: Information related to your account, including updates, additions, saved searches, and additional personal details such as age, gender, interests, and favourites.
• Contact: Information you provide when you contact us through web forms, chat, or other means. We may also record our calls with you (if we have your consent to do so).

Information We Collect Automatically

• Device Information: Information from the devices you use to interact with our online platform, such as device ID or unique user ID, device type, ID for advertising, and unique device token.
• Location Information: Information about your location, such as geo-location data.
• Computer and Connection Information: Statistics on your page views, traffic to and from the platform, referral URLs, ad data, your IP address, browsing history, and web log information.

Information Collected Through Technologies

We use cookies, web beacons, and similar technologies to collect information about your online platform usage. For more information about our use of these technologies and how to control them, please refer to our Cookie, Web Beacon, and Similar Technologies Notice.

Information We Collect From Other Sources

We may obtain information from third-party sources, including:

• Demographic Information: Publicly available demographic data.
• Contact Information: Publicly available contact information.
• Credit Check Information: Information from credit bureaus, as allowed by applicable national laws.
• Social Media: Information from social media sites when you use those sites to register, share information, or connect to your account. We may collect, use, and retain this information in accordance with this Privacy Notice.
• Information from Other Users: Information provided about you by other users. Such users must inform you of our data collection, use, disclosure, and retention policies and obtain your explicit consent before sharing your information with us.

Use and Retention of Personal Information

We use your personal information for the following purposes:

• Providing Services: To provide you with access to and use of our online platform, including access to your history, internal messages, and other features.
• Content Personalization: To offer site content, including items and services that may interest you.
• Credit Offers: To provide credit offers and opportunities on behalf of other members of our corporate family and their financial institution partners, with your explicit consent. We do not share financial information without your consent.
• Service Customization: To customize, measure, and improve our services.
• Other Requested Services: To provide other services requested by you, as described when we collect the information.
• Location-Based Services: To provide location-based services, such as advertising, search results, and other personalized content.
  

Use of Personal Information to Contact You

We may contact you via various means, including Yebowork My Messages, email, telephone, SMS messages, or postal mail, for the following purposes:

• Customer Support: To provide customer support for your account, troubleshoot problems, collect fees or monies owed to us, or gather your opinion through surveys.
• Policy Enforcement: For other reasons, such as enforcing our Terms of Use, policies, or any other agreement we may have with you.
  

Personalization of Advertising and Marketing

We use your personal information for advertising and marketing purposes, including:

• Advertising Personalization: To personalize, measure, and improve our advertising.
• Promotional Communication: To contact you via email, telephone, SMS text messages, or postal mail to offer discounts, special promotions, and updates about our services and those of our corporate family (if you have provided consent). Message and data rates may apply.
• Targeted Marketing: To deliver targeted marketing, service updates, and promotional offers.

Legal Compliance

We use your personal information for legal compliance reasons, including:

• Fraud Prevention: To prevent, detect, mitigate, and investigate fraud, security breaches, and potentially prohibited or illegal activities.
• Policy Enforcement: To enforce our Privacy Notice, Terms of Use, or other policies.

Retention of Personal Information

As long as your account remains active, we retain your personal information for as long as necessary to operate our platform. We may also retain personal information from closed accounts to comply with national laws, prevent fraud, collect fees, assist with investigations, enforce our Terms of Use, and take other actions under applicable national laws. If we no longer need your personal information, we securely dispose of it.

Choice

You have the following choices regarding your personal information:

• Marketing Communications: If you do not wish to receive marketing communications from us, you can unsubscribe by following the link in the email you received. Registered users can also adjust communication preferences in their profiles.
• Push Notifications: Upon downloading certain services, you may opt into receiving push notifications from Yebowork on your device and within the application. You can change your notification preferences, where applicable, by logging into your account or disabling notifications in your device settings. To ensure proper notifications, we collect certain information about your device, such as the operating system and user identification information.

Access, Review, and Modification of Personal Information

You can access, review, and change your personal information by signing in to your account. Please update your personal information promptly if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. If you request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and as required under applicable national laws. We will honour your right to request access to, modification of, or deletion of your personal information. However, we may have the right to withhold that access or refuse to modify or erase your personal information under applicable national laws. If any fees apply, we will provide reasons for our decisions. For assistance, please contact us using the "Contact Us" information provided in this notice, or consult our PAIA manual.

Disclosure of Information to Sellers (If You Are a Buyer) or to Buyers (If You Are a Seller)

We disclose your information to sellers (if you are a buyer) or to buyers (if you are a seller) for the following purposes:

• To contact you regarding your inquiry.
• To contact you regarding the conclusion or performance of a transaction.

Disclosure of Information to Third-Party Service Providers and Financial Institution Partners

We may disclose your information to third-party service providers and financial institution partners to:

• Assist in providing our services and payment processing services.
• Customize advertising.
• Assist in the prevention, detection, mitigation, and investigation of potentially illegal acts, violations of our Terms of Use, fraud, security breaches, bill collection, affiliate and rewards programs, and other business operations.

Disclosure of Information in Connection with the Law

We may disclose your information to law enforcement, governmental agencies, authorized third parties, or other parties in connection with the law, including:

• In response to a verified request regarding a criminal investigation, alleged or suspected illegal activity, or any other activity that may expose us, you, or any of our users to legal risk, or if we believe in good faith that disclosure is necessary for the prevention or detection of crime, the capture or prosecution of offenders, or the assessment or collection of tax or duty.
• To participants of the "Verified Rights Owners Program" under confidentiality agreement, if we decide that it is necessary to disclose information in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
• To credit agencies or bureaus as authorized by applicable national laws.
• To third parties involved in a legal proceeding if they provide us with a subpoena, court order, or similar legal document.
• To other third parties to comply with our legal requirements, enforce our Terms of Use, respond to claims that a listing or other content violates the rights of others, or if we otherwise believe in good faith that the disclosure is needed to prevent imminent physical harm, harm to property, financial loss, or to report suspected illegal activity.

Change of Ownership

In the event of a merger with or acquisition by another company, we may share information with them in accordance with our organizational privacy standards and applicable privacy laws. The new combined entity will comply with this Privacy Notice. If your personal information is to be collected, used, disclosed, or retained for any purposes not covered in this Privacy Notice, you will receive advance notice of any changes to the processing of your personal information.

Security

We implement technical and administrative security measures to protect your personal information. Our safeguards include firewalls, data encryption, physical access controls to data centres, and information access authorization controls. If you believe your account has been abused, please contact us using the "Contact Us" information provided in this notice.

Unwanted or Threatening Email

We do not tolerate the abuse of our services. You do not have permission to add other users to your mailing list, call, or send SMS messages for commercial purposes, even if a user bought something from you, unless the user has given explicit consent. Sending unwanted or threatening email and SMS messages is against our Terms of Use. To report spam or spoof emails, please contact us using the "Contact Us" information provided in this notice.

Third-Party Privacy Practices

This Privacy Notice covers the use and disclosure of personal information collected by us. If you disclose your information to others or are directed to a third-party website, their privacy notices and practices will apply. We cannot guarantee the privacy or security of your information once it is provided to a third party. We recommend that you check the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information, even when dealing with buyers or sellers on our online platform

Questions or Complaints

For questions about this Privacy Notice or our privacy practices, you can contact us by emailing support@yebowork.com. For any other questions or complaints, please use our contact form.

Please note that this Privacy Notice is subject to change, and it is your responsibility to review it periodically to stay informed about how we handle your personal information.